INSPIRED BY LEARNING!

• More than 28 years of experience in Learning & Development!
• Worked with over 200 000 Audiences worldwide!
• 35 000 Professional Practice hours!
• Spans Across 15 countries Globally!
• Facilitated 3 thousand five hundred programs internationally!
• Addressed 10,000 delegates from Fortune 500 companies annually around the world!
• Founder and Chairman of the R&A Global Group of Companies
• Founder of the Asian Trainers Bureau LLP
• President of the International Professional Accreditation Council
• President of the Singapore Training & Development Association
• President of CASEA Academy
• Founder of The Center For Learning
• Honorary President of the Haikou Etiquette Association
• Panel Advisor to the Institute of Adult Learning (Singapore University of Social Science – Research)
• Executive Board Member of the International Federation of Training & Development Organizations (IFTDO)
• Honorary Professor of the AIMS IBS School of Business (Mentoring & Research)

Introduction

Roy Lai (Hon Prof) has dedicated more than 28 years to the field of Learning and Development. He has been a transformative force in the field of Learning & Development (L&D). Recognized globally as an author, keynote speaker, executive coach, consultant, mentor, advisor, facilitator, guru and mastertrainer, Roy has devoted his career to the pursuit of practical, purposeful, and people-centric learning. His style combines humor, storytelling and real-world insights that make every session both engaging and impactful.

A Legacy of Global Impact

Roy has personally inspired more than 200,000 delegates, delivered over 35,000 professional hours of training, and facilitated thousands of programs across 15+ countries. Since 1998, he has consistently addressed Fortune 500 companies worldwide—annually engaging over 10,000 professionals through his lectures, workshops, and keynote speeches.

He is most sought-after not just for his expertise, but for his charismatic personality, engaging style, and real-world insights. Whether working with senior executives or frontline professionals, Roy is known for making learning inspirational, impactful, and unforgettable.

Industries & Geographical Reach

Roy has worked across a vast spectrum including but not limited to
Banking, Finance, Shipping, Logistics, Mining, Manufacturing, Real Estate, Pharma, Biotech, Beauty, Electronics, Retail, Automotive, Telecom, Distribution, Healthcare, Gaming, F&B, Transport, Aviation, Hospitality, Engineering, Academia, Consulting, Security, Construction, FMCG, Entertainment, Government, and Statutory Bodies.

His extensive regional reach includes
Singapore, Malaysia, Indonesia, Philippines, Greater China, Hong Kong, Taiwan, Macau, UAE, Qatar, Saudi Arabia, Oman, India, Pakistan, Sri Lanka, Bangladesh, Vietnam, and Cambodia.

Signature Style & Methodology

As a keynote speaker, Roy energizes his audiences with a unique blend of Incomparable humor, imaginative storytelling, practical insights, and dynamic facilitation. His philosophy of REAL learning—focusing on authentic, experience-driven development—makes his sessions not only lively but also deeply transformative.

Roy’s experiential, activity-based, and action-learning programs are consistently rated as engaging, practical, and effective. Audiences (as he personally remembered)—ranging from intimate groups of six to large auditoriums of thousands—describe his work as entertaining, energizing, and deeply educational.

Pioneer in Learning & Facilitation

Roy had passionately facilitated learning in diverse areas such as:

Professional Effectiveness – To Be a Betterself"

Problem Solving & Decision Making – 50% of a Problem is Solved through accurate Definition

Creativity – Integrating Left and Right brain

Team Building – Collaboration as a Non-negotiable success Factor

Leadership – Responsibility and Influence at its Core

Service Excellence – Going the “Second Extra Mile”

Presentation Skills – Confidence and Authenticity Onstage

Communication – Communication is Properly the Number One Killer

Personality Profiling – Knowing me, Knowing you” for Synergy and Energy

Roy has been instrumental in shaping national training frameworks since 2003. He played a leading role in the development of Trainers’ Networks, Communities of Practice, Special Interest Groups, Career Conversion Program for the Training & Facilitation sector in Singapore.

His flagship Trainer-Facilitator programs—described as the most significant in the industry—are built around the Serfi369 Philosophical Framework, encompassing both the science and the art of facilitation. Participants often describe his program as “a university in itself” and the Magic of Serfilitation. They describe Roy as the

book itself.

“It’s not about how much we know—it’s about how much they will know. It’s not about how great we are—it’s about how great they will be.” — Roy Lai

Appointments & Leadership

Roy has & had served with distinction in multiple strategic roles:

President, Singapore Training and Development Association (STADA)

President & Chair, International Professional Accreditation Council (IPAC)

President, Asian Trainers Bureau (ATB)

Honorary President, Haikou Etiquette Association

President, CASEA Academy

President, The Center For Learning

Panel Advisor, Institute of Adult Learning, Singapore University of Social Sciences (SUSS)

Executive Board Member, International Federation of Training & Development Organizations (IFTDO)

Founding Chair, R&A Global Group of Companies

Honorary Professor, AIMS IBS School of Business (Mentoring & Research)

Roy was a Validation Community Member for both the Advanced Certificate in Training & Assessment (ACTA) and Diploma in Adult Continuing Education (DACE) under the Singapore Workforce Development Agency (WDA). He also served on the Guiding Committee of Community of Practice Competency-Based Assessment (STADA) and Vice-Chaired the Special Interest Group in Facilitation under the Adult Education Network (AEN).

He was also a Member of the Manpower Skills & Training Council (MSTC), Workforce Development Agency (WDA) TAE Framework, Singapore (2006), faculty lead at Singapore Institute of Management (SIM) and commissioned the courseware development for the Institute for Adult Learning (IAL), Singapore in April 2008.

Professional Credentials

Roy holds a Master’s Degree in Business Administration from the University of South Australia and is appointed Honorary Professor with the AIMS IBS School of Business (Mentoring & Research).

His certifications also include:

Certified Business Plan Consultant (CPCI – Grant Thornton Australia)

Advanced Certificate in Training & Assessment (ACTA) – Singapore WDA

Certificate IV in Training & Assessment – Australian Qualifications Framework

Past Corporate Roles

Prior to dedicating his life to learning, Roy held General Manager and Country Manager roles in various public-listed multinational corporations, managing functions such as general management, business development, HR, customer service, and channel management. These experiences have profoundly shaped his ability to connect with people across industries and cultures.

A Mentor to Many

Roy serves as Advisor, Mentor, Consultant or Coach to numerous institutions, organizations, and development initiatives..

Fondly referred to as the “Guru or ”Master Sifu,”, he is a respected figure in the global learning community.

Personal Ethos & Commitment

Fluent in English, Mandarin, and Cantonese, Roy continues to offer transformative learning experiences with a strong belief that learning is fun and mutual.

His personal philosophy—“Never the best, always better”—drives his lifelong commitment to personal growth and professional excellence.

Dynamic, authentic, and relentlessly committed to elevating others, Roy Lai (Hon Prof) remains an indelible force in the global L&D community.

Quotes

“Learning is inevitable, Learning takes a lifetime, Learning never ends, Learning is the best tool in life, Learning is Continuous, Learning is Contagious, Learning is Unlimited, Learning is Magnanimous, Learning is the fastest way to better, Learning is the best way to grow, Learning has the highest rate of ROI, With Learning you will never go bankrupt, Learning Gives you a lifetime, It’s all about Learning.” – Roy Lai

“Roy has the rare talent of being able to bring you into your true elements, and then re-surface from there to attain a higher level of self-actualization. The great thing is, you won’t even realize it as you’re having so much fun!” –

A principal consultant of a similar trade.

Honorable Mentions:

Facilitated Professional Development Programs (1998)

Facilitates Trainer Development Programs (2003)

Founder & Mentor – Asian Trainers Bureau LLP (2006)

Founder & Chair, R&A Global Group (2007)

Manpower Skills & Training Council (MSTC), Member – Workforce Development Agency (WDA) TAE Framework, Singapore (2006)Faculty Lead – Singapore Institute of Management (2007)

Guiding Committee Member, Community Of Practice – Singapore Training & Development Association (2007)

Commissioned to manage the development of the Advanced Certificate in Training and Assessment V4 (ACTA V4) – The Institute of Adult Learning, Workforce Agency Singapore (2008)

Faculty Staff – Institute of Adult Learning (2009)

Validation Committee – Institute of Adult Learning, Workforce Agency Singapore, Diploma in Adult Continuing Education (DACE) (2010)

Management Committee Member – Singapore Training & Development Association (2013)

President – Singapore Training & Development Association (2018)

Honorary President – Haikou Etiquette Association, China (2018)

President – International Professional Accreditation Council (2019)

President – CASEA Academy (Central Asia and Southaast Asia) (2020)

Founder – The Center for Leaning (2021)

Panel Advisor – Institute For Adult Learning (Research), University of Social Science Singapore (2021)

Honorary Professor, AIMS IBS School of Business (Mentoring & Research) (2024)

Executive Board Member, International Federation of Training & Development (2024)

- Co-Chair IFTDO Research & Publication; Strategy, Governance & International Relationships Committees (2025)

- Member IFTDO Conference & Certification Committee (2025)

Some Organizations where delegates had attended Roy’s sessions:

3M, Accord Express, Agency For Integrated Care, Alcatel-Lucent, Alpha Analytical, Alstom Power, American Airlines, American Insurance Agency, Ameriod Logistics, Amtek Engineering, Andalus Corporation, AON, APL Limited, Apple Computer, Applied BioSystems, Asahi Techno Vision, Autodesk, Autofina Chemicals, Aviva Insurance, AXA Insurance, Beckon Dickinson, Benchmark Electronics, BMT Asia Pacific, BMW Asia, BNP Paribas, Bowen Secondary School, Carrier Singapore, Central Provident Fund Board, Centrepoint Properties, Certis CISCO, Changi International Airport Services, Chervon Singapore, China Everbright Bank, China Light Power HK, China Minsheng Banking Corporation, Cinnamon Hotel Group, CISCO Systems, City Development Ltd, Civil Aviation Authority of Singapore, Civil Defense, Civil Service College, Colourface International, Containers Printers, Credit Suisse, CWT Ltd, Daikin Air-conditioning, Development Bank Of Singapore, DHL, Discovery Network, DnB Scantruck, DSDF Transportation, Dunman High School, DuPont Asia, DWG, East Asiatic Company, Federal Express, Fullerton Hotel, German Asian Young Leaders, Goodrich Corporation, Great Eastern Life Assurance, Gul Technologies, GuocoLand Limited, Hallmark Card, Harpers Haw Pars, Henkel AG, Hermes International, Home Team Academy, Honda Kah Motors, Honeywell Singapore, Hong Kong and Shanghai Bank, Hong Kong Polytechnic University, Prudential Assurance Company, Hong Kong Scout Association, Institute of Banking and Finance, Institute of Technical Education, Isetan Holdings, ISS Services, Jamiyah Halfway House, Jason Marine, Jurong Ville Secondary School, KFC Singapore, Kiddiwinkle Schoolhouse, King Abdulaziz University, KK Women’s and Children’s Hospital, Knight Frank, KPMG, Land Transport Authority, Lintec & Linnhoff, Marina Bay Sands, Marks & Spencer, Maxis, MC Packaging, MCL Land Ltd, MECS Global, Merrill Lynch, Ministry Of Defence, Ministry of Education (Singapore), Ministry of Education & Training (Vietnam), Ministry of Health, Ministry of Home Affairs, Ministry of Manpower, Mitsubishi Electric, Miura & Associates, Motorola University, Murata Electronics, MyGym, National Council of Social Services, National Parks, National Semiconductor, National Technology University Singapore, National Trades Union Congress, National University Hospital, National University Of Singapore, National Youth Council, NCS Pte Ltd, NEC Corporation, Ngee Ann Polytechnic, Ngee Ann Secondary School, No. 1 Costume, Norinchukin Bank, Nanyang Polytechnic, Overseas-Chinese Banking Corporation, P&G, Panasonic Asia, Pepsico, Petronas Tower, Pfizer Inc., Popular Holdings, POSB Bank, PriceWaterhouse Coopers, Prudential Assurance Company, P&G, Public Utilities Board, Republic of Singapore Airforce, Republic of Singapore Navy, Singapore Immigration, Singapore Polytechnic, Republic Polytechnic, Resort World Sentosa Singapore, Singapore Scout Association, Robinson Holdings, Rohlig Logistics, Rockwool, Rolls Royce, SATS Ltd, Saudi Arabic Oil Company, Sentosa Development Corporation, SETSCO Services, Shimano Singapore, Shop N Save, Singapore Airlines, Singapore Armed Forces, Singapore Civil Defence Force, Singapore Cricket Club, Singapore Food Industries, Singapore General Hospital, Singapore Institute of Management, Singapore Kindness Movement, Singapore Maritime Officers’ Union, Singapore Petroleum Company, Singapore Police Force, Singapore Pools (Private) Ltd, Singapore Powers, Singapore Scout Association, Singapore Sports Council, Singapore Technologies, Singapore Turf Club, Singapore University of Technology & Design, Sino Group Hong Kong, SLI Insurance, SmartTone Vodafone, SMRT Corporation Ltd, Societe Generale, Sony Singapore, Standard Chartered Bank, Stanley Black & Decker, SWIRE Coca Cola HK Ltd, Symantec Corporation, Tan Tock Seng Hospital, Temasek Holdings, Tesco Corporation, The Ascott Ltd, The Maersk Group, Tungluk Group, UBS AG, United Overseas Bank, United Parcel Services, Urban Development Authority, Vantage Automotive, Walton International, Wild Life Reserves, WOKO Catering, YHI Corporation, Yishun Technical School….........................